Urban Cooperative Banks (UCBs) form a crucial layer of the financial system of our country, playing a pivotal role in advancing financial inclusion. They have been instrumental in extending banking services to urban and semi-urban populations, thereby empowering countless individuals and businesses with access to essential financial resources. This module provides a comprehensive insight into UCBs and their significant position within the banking sector. It aims to elevate awareness and comprehension among existing and potential members. The module explores the business model of UCBs, encompassing its conceptual framework, operational facets, compliance standards, and the vital components of business diversification and marketing connections. It equips participants with comprehensive knowledge across various dimensions of this sector, fostering a deeper understanding of the roles and functions of UCBs within the economic landscape and their alignment with emerging national priorities.

1. Introduction to Banking 
2. The Reserve Bank of India (RBI) 
3. Introduction to Cooperative Banking 
4. Introduction to Urban Cooperative Banks (UCBs) 
5. Registration of UCBs 
6. Fundamentals of Banking 
7. Financial Instruments 
8. Technology In Cooperative Banks 
9. Retail Banking 
10. Investment Policy in UCB 
11. NPA Through the Lens of RBI 
12. Asset-Liability Management (ALM) System 
13. Management in Cooperative Banks 
14. Expectations of RBI Regarding Customer Service 
15. Off Site Surveillance (OSS)- Reporting of UCBs 
16. Financial Statements 
17. Customer Relationship Management in Banking 
18. Audit, Inspection, Internal Controls and Checks 
19. Corporate Governance 
20. Banking Law and Practices
21. Future of UCBs